Tier 1 Technology Inc. is an active partner in the process of collection, cataloging and restoration of data from storage media. We utilize a cost containment process (described below) taking full advantage of all available technologies and industries best practices.

Take a pro-active approach to achieving compliance with the inevitable new data preservation regulations.

Cost Containment Process Project initiation phase: this defines objectives and assumptions. Functional requirements phase: includes fact gathering and alternative strategies. Design and development phase. Final implementation phase and restoration phase. Often we are presented with a large box containing a variety of media types that have been recorded using unknown software and the history and contents of this media are usually undocumented.

Tier 1 Technology Inc. can read and recover data from virtually all known formats and support all major operating systems.
Manufacturers Media & Devices Tape Formats Tape Software Operating Systems Sony Mini Disc ½” Open Reel Palindrome AIX Seagate Memory Card Ximat Iomega CP/M HP CD/DVD AIT Colorado DOS / Pre 95 Windows IBM Optical DLT Legato Linux Quantum Bernoulli Travan Unix TAR Mac OS Fujitsu Floppy Disks Mammoth Retrospect Netware Iomega Zip/Jazz LTO Novell OS/2 Irwin Syquest 3480,3490,3590 NetBackup Solaris Exabyte Removable 8mm DAT Veritas Windows 95. 98, ME Colorado Hard Disk 4mm DAT Arcserve Windows NT, 2000, XP

Rates for data restoration are based on a number of factors:

– Complexity of the problem
– Amount of labor involved
– Amount of out of scope work time and other resources required

 There are several inescapable reasons why restoration can be a costly process:

• Catalogues not present for the media and certain dates and servers must be re-imaged or recreated in order to access folders or files relating to specific data. To restore multiple clients, there must be a system set up to host the restored data. This system may have to accommodate many gigabytes or even terabytes of data and maintain the original file structure.
• Over the years different formats, hardware and software were used to perform backups. In order to properly restore data we have a variety of outdated operational hardware and software in house.
• Backups are usually performed nightly, weekly, monthly and annually. Depending on the information required, it may be necessary to restore backup tapes that are essentially duplicative, to ensure the data is not missed from an incremental backup. This is a very time consuming and costly process.
• If media is damaged, i.e. drive failure corrupted tape headers, accidental formatting or rewriting of media, it may need to be reconstructed or sent to the lab for analysis.

Please contact us today for a competitive quote for your restoration needs.

Tier 1 Technology Inc. will provide a firm quote, detailing the expected timeframe and outcome of the restoration.

Tier 1 Technology Inc. offers fully managed online backup and data disaster recovery services. Our automated storage solution completely backs up server data to a secure off-site data centre.

Note: In all cases security and custody protocols are well defined and all media is handled by trained personnel with security clearances. Processes are refined and highly automated and scalable allowing us to rapidly restore media and comb through and isolate the information that is most important. All client materials receive the highest standard of secure handling. Confidentiality guaranteed.